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FAQs

How much notice is required?

We require 3 days’ notice on standard cupcake orders. We all have busy lives and understand that sometimes this may not be possible. We will do all we can to accommodate last-minute orders.

For weddings and special occasions (customised orders), we require a longer notice period.

Do you make customised cupcakes?

Absolutely! We love to get creative. We can help with your wedding, corporate event or special occasion. Just call us to discuss what you would like.

Do you deliver?

Due to the fragile and perishable nature of cupcakes, we currently deliver only within Christchurch. Pick-up can be made from either store location.

Is there a minimum purchase price required for delivery?

Yes, there is a minimum purchase of $24 (box of six) for delivery.

How much does delivery cost?

We use a courier service to deliver our cupcakes. Please call us in store to find out how much it will cost to send your delivery.

How do I store my cupcakes?

We recommend that you store your cupcakes in an airtight container in the pantry. We do not recommend keeping them in the fridge.

Payment

We accept Cash, Eftpos, and Visa and Mastercard. We do not accept American Express or Diners Club. We are also unable to accept credit card payments over the phone at this time.

What are your opening hours?

Our Beckenham store is located at 140 Colombo Street and is open Monday to Friday from 9am to 5pm and Saturday from 9am to 4pm. Our Riccarton store is located on Level 2 of Westfield Riccarton and is open Monday to Wednesday from 9am to 6pm, Thursday and Friday from 9am to 9pm, and Saturday and Sunday from 9am to 6pm.